Our small-but-mighty Customer Care team is here to help with order questions, shipping updates, product feedback, account support, and anything else related to your Big Spoon experience. 

Our office is open Monday through Friday, 8am–4pm Eastern, excluding holidays and our annual Winter Break closure (December 24–January 1). We respond to every message personally and in the order received, and we appreciate your patience during especially busy times. 

Please complete the form below, and a member of our team will be in touch as soon as possible. Thank you for supporting thoughtfully made food and the people behind it.